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COMPLIANCE

Compliance & Client Verification

Clear, secure and straightforward compliance support for YAY Real Estate clients.

Simple, secure client compliance

As part of providing real estate services, YAY Real Estate may ask clients to complete identity and customer due diligence requirements. We aim to make this process clear, secure and as straightforward as possible.

AML/CTF Client Onboarding

As part of Australia’s anti-money laundering and counter-terrorism financing (AML/CTF) requirements, certain real estate services require customer due diligence. AUSTRAC is Australia’s AML/CTF regulator. If YAY Real Estate has asked you to complete client onboarding, you can securely provide the required information and identification documents through our online form.

Start Client Onboarding

Submitting an identity document does not mean that identity verification has been completed. YAY Real Estate may contact you if further information or verification is required.

Compliance enquiries

For AML/CTF onboarding, identity documents or other compliance enquiries, contact our compliance team directly.

If you are unable to upload a document through our online onboarding form, including because of file-size limitations, you may send the document directly to this email address.

Privacy & support

We take the handling of personal information seriously. You can learn more about how YAY Real Estate handles personal information in our Privacy Policy.