Privacy Policy
How YAY Real Estate handles personal information provided through our website and services.
Last updated: 19 August 2026
Who we are
YAY Real Estate is the trading name of Yay Trading Pty Ltd (ABN 86 617 735 323), a licensed NSW real estate corporation (Corporation Licence 10094864).
Information we collect
We may collect personal information you provide when making an enquiry, requesting a rental appraisal, applying for or enquiring about a property, or communicating with us. This may include your name, contact details, property address, enquiry details and other information reasonably required to respond or provide real estate services.
How we collect and use information
We collect information directly from you through website forms, email, telephone and our dealings with you. We use it to respond to enquiries, provide property management, leasing or sales services, maintain business records, improve our services and meet legal or regulatory obligations.
Service providers and disclosure
We may disclose information where reasonably necessary to service providers that support our website, email delivery, property management systems and professional operations, and to regulators or other parties where required or authorised by law. Some providers may process or store information outside Australia using their international infrastructure.
Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
Access and correction
You may ask to access or correct personal information we hold about you. We may need to verify your identity and may decline a request where permitted by law.
Privacy enquiries or complaints
Contact us at info@yayrealestate.com.au, call (02) 7238 9418, or write to Level 2, 109–129 Blaxland Road, Ryde NSW 2112. We will review your enquiry or complaint and respond within a reasonable period.
This policy describes YAY Real Estate’s general information-handling practices and may be updated when those practices or legal requirements change.